JUNE 26 - 28, 2019
Hilton Dallas/ Southlake Town Square

Main Conference Day Two | Friday, June 28, 2019

Start of Main Conference Day Two

8:30 am - 9:00 am REGISTRATION & NETWORKING BREAKFAST

9:00 am - 9:15 am CHAIRPERSON’S RECAP AND WELCOME

REVOLUTIONIZING FSSO FUNCTIONS WITH TECHNOLOGY



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Rich Benoit

Director of RPA
McKesson Financial Center

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Xavier Rodriguez

Global Director, Finance Shared Business Services
Technicolor

CONCURRENT TRACKS: PRESSURES FACING TODAY’S MODERN SHARED SERVICES ORGANIZATION

TRACK A: GLOBAL BUSINESS SERVICES – ACHIEVING THE NEXT LEVEL OF PERFORMANCE

10:15 am - 10:45 am GOING GLOBAL - ADDING VALUE TO YOUR FSSO WITH GBS

TRACK B: LEADERSHIP DEVELOPMENT & TALENT MANAGEMENT

10:15 am - 10:45 am THE ROBOTS WILL NOT TAKE YOUR JOB! INTEGRATING “HUMANS” AND “TECHNOLOGY” FOR THE FUTURE SSO WORKFORCE
Tim Dorren - Group Director, NA Accounting Shared Services, Toyota Motor North America
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Tim Dorren

Group Director, NA Accounting Shared Services
Toyota Motor North America

10:45 am - 11:15 am MORNING MINGLE, RECHARGE & DEMO DRIVE PRIZE RAFFLE DRAWING WINNERS ANNOUNCED

TRACK A: GLOBAL BUSINESS SERVICES – ACHIEVING THE NEXT LEVEL OF PERFORMANCE

11:15 am - 11:45 am PANEL DISCUSSION: ESTABLISHING A PROPER GOVERNANCE STRUCTURE FOR YOUR GLOBAL BUSINESS SERVICES ORGANIZATION
Ime Ekanem - Global Head of Finance and Accounting BPO, Uber
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Ime Ekanem

Global Head of Finance and Accounting BPO
Uber

TRACK B: LEADERSHIP DEVELOPMENT & TALENT MANAGEMENT

11:15 am - 11:45 am PANEL DISCUSSION: BUILDING AN F&A SHARED SERVICES BRAND THAT ATTRACTS & RETAINS HIGH-PERFORMING TALENT
Angela Schuchart - Director Finance, SS, U.S. Venture, Inc.
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Angela Schuchart

Director Finance, SS
U.S. Venture, Inc.

END TO END PROCESS EXCELLENCE

11:45 am - 12:30 pm BLUEPRINT FOR ACHIEVING PROCESS EXCELLENCE AND SUSTAINABILITY IN YOUR F&A SSO

12:30 pm - 1:15 pm PERFORMANCE IMPROVEMENT: USING KPIS TO BOOST EFFICIENCY

1:15 pm - 2:15 pm SWEETER IN THE SOUTH NETWORKING LUNCH

2:15 pm - 3:00 pm CASE STUDY: TACTICS FOR RUNNING PROCURE-TO-PAY BETTER, FASTER, AND STRONGER

George Buening - Senior Director, Record to Report, Ascension Health
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George Buening

Senior Director, Record to Report
Ascension Health

3:00 pm - 3:45 pm ACHIEVING ORDER-TO-CASH EXCELLENCE IN YOUR FSSO

3:45 pm - 4:00 pm AFTERNOON NETWORKING RECHARGE

PROCESS INNOVATION INTENSIVES

4:00 pm - 4:45 pm RECORD TO REPORT STANDARDIZATION

George Buening - Senior Director, Record to Report, Ascension Health
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George Buening

Senior Director, Record to Report
Ascension Health

4:00 pm - 4:45 pm PROCURE TO PAY AUTOMATION

4:00 pm - 4:45 pm ORDER TO CASH GENERAL PROCESS MANAGEMENT RECONCILIATION

4:00 pm - 4:45 pm GENERAL PROCESS MANAGEMENT

4:45 pm - 5:00 pm CHAIRPERSON’S WRAP UP AND CLOSING REMARKS

5:00 pm CONFERENCE CONCLUDES - SEE YOU NEXT YEAR!