As organizations seek new routes to efficiency by staying productive, while adhering to governance and quality standards, they hope to increase their speed-to-market and turn-around times. In cases where processes are vast and recurring, doing things manually is no longer an option. One of the ways to achieve efficiency, especially at scale, is through Automation. The following whitepaper addresses how RPA makes for smoother digital interactions and happier customers.
This visual analytics report on F&A shared services centres in the United States gives you a snapshot of the current state of things in 2018 as well as explore the prevailing challenges.
The theme of this year’s Tech Trends report is the symphonic enterprise, an idea that describes strategy, technology, and operations working together, in harmony, across domains and boundaries. This is the ninth edition of Tech Trends, and in a way, it represents the culmination of our dogged efforts to examine the powerful technology forces that are remaking our world. The trends we discussed early on in the series, such as digital, cloud, and analytics, are now embraced across industries. Meanwhile, more recent trends, such as autonomic platforms, machine intelligence, and digital reality, continue to gain momentum.
This paper continues our exploration from our original Rise of the Humans. Part 1 we focus on the issues arising from Intelligent Automation in the workplace and its impact on shaping the workforce of the future. Part 2 explores in more detail what is involved in workforce shaping and is based on our observations and experiences when working with clients.
Check out this article to learn the top five 2019 predictions for RPA within finance!
Access the North American State of the Shared Services Market Report 2019 to learn about the trends and opportunities the occurring in the industry. Review the data and analytics provided by the top shared services leaders for insights into Shared Services.