John Mauti, VP Chief Controller & Accounting Officer at Ontario Power Generation, shares his pre-go live activities for the company's major systems initiative as well as his post-implementation, which included:
- continuous supervision, monitoring and training
- managing inefficiencies, bugs and deficiencies
- prioritization of post-implementation enhancements
Halliburton's Senior Director of Finance, Bryce Tawney, discusses what you may not see in your diligence and integration playbooks, prioritizing the deliverables needed for day one, developing the high-level work plan, and lastly, key messages for managing a long-term integration.
Mike Arkless and Brian Chan, share their ideal framework for Project & Program Management in conjunction with Change Management in this presentation from last year's event. Here's a hint: It starts with ideation and cumulates at the Post Investment Review.
Karen Durkin, PCC, Director - Administration, Finance Shared Service Center at MGM Resorts International explains why talent management is so critical: Because research says that leadership matters. In this past presentation, she provides an outline of competency integration between talent acquisition, development and performance management.
Senior Vice President David Evangelista and Kala Patel, Vice President of Shared Service Effectiveness at McKesson Financial Center, discuss the center's vision to deliver financial shared services for a competitive advantage in this past presentation. A few ways of doing so is by leveraging financial acumen, process expertise and technology to provide value-added financial shared services, and more.
Lisa Miller, Vice President of Global Financial Shared Services at PepsiCo discusses the maturing shared services through the use of metrics, benchmarks and continuous improvement.
Last year's chairman and this year's speaker, Brad DeMent, Partner at ScottMadden, kicked off the Summit with an overview of the shared services industry. Starting at 1996, Brad discussed the history of shared services and what our future looks like including the importance of robotic process automation, regional integrated centers and thinking about more than just headcount.
Andrew Ernst, Vice President, Finance & Shared Services at Border Energy, gave a comprehensive perspective of change management; including the ability to recognize the need for change in the workplace, change management principles, managing staff through implemention while keeping them happy and engaged.
In this presentation, Hillari Shearin, Director - Program & Change Management at McKesson, discusses the vision of their program management initiatives which included providing leadership and oversight for strategic decisions and establishing best practices to be applied consistently across all efforts. Factors within this major initaitive included organizational structure options, the evolution process, metrics for measuring performance and more.