Take Your FSSO to the Next Level by Successfully Standardizing and Automating for Complex Processes

Take Your FSSO to the Next Level by Successfully Standardizing and Automating for Complex Processes

All too often, companies treat automation as a quick fix for simplifying complex processes. However, unless processes are standardized and repeatable beforehand, implementing a new BPA solution will only complicate the process further.

In this presentation,Cindy Pauls, CMA, Director of Shared Service, Borden Dairy Co., presents on how to re-design your end-to-end processes to maximize the effectiveness of automated tools, as well as:

  • Examine processes from end-to-end to assess their readiness for automation, and build a standardization roadmap
  • Ensure new processes align with organizational culture and enable rather than stifle innovation



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