Cindy PaulsDirector of Shared Services
Borden Dairy Company
CINDY PAULS is the Director of Shared Services at Borden Dairy Company, a $3 billion dairy manufacturer and distributor headquartered in Dallas, Texas. Cindy was hired to bring their Shared Services function to the next level by standardizing, automating and documenting procedures to reduce inefficiencies and add value in Customer Service, Order Replenishment, Accounts Payable and Receivables, Collections, Route Settlement, Payroll, and Master Data. In addition to accomplishing these initiatives, Cindy has effectively standardized procedures and improved communications across 13 plants, company-wide. Prior to this, Cindy was a Senior Director of Finance in the casino industry responsible for up to 11 functional departments, from Accounting and IT through Risk and Purchasing. During her nearly 15 years in the industry, Cindy was responsible for implementing best practices and rolling out analytical tools and financial models that were shared throughout three different national casino companies. Harrah’s Entertainment awarded Cindy the Chairman’s Award for Leadership due to her ability to provide a multi-million dollar impact year after year through innovative analysis. Cindy is also actively involved in the East Dallas Rotary Club as the President-Elect for the 2018-2019 session.