ScottMadden, Inc. is a leading management consulting firm specializing in shared services, outsourcing advisory services, and the energy industry. ScottMadden began to develop its shared
services practice in 1994. Since that time, we have helped many clients with the design, implementation, and operation of shared services within their organizations. Our experience spans the
spectrum of potential shared services functions, and we have deep functional expertise in HR, IT, supply chain, finance and accounting, and real estate and facilities. We have performed significant
shared services work in a wide variety of industries, from entertainment to energy to high tech. Our approach to the creation of shared services is to help our clients build a “business within the
business.” We believe that the shared services business should operate just like any other business within the corporation - with a business plan, a scorecard for performance, incentives for
performance, and consequences for non-performance.